Returns & Exchanges

At MTM USA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn garments back into their original shipping box or a similar protective mailer, including all original tags.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing